AI-driven healthtech starts here.

Meet Predictal.

predictal logo

Our integrated solutions provide end-to-end service offerings across front, middle, and back office functions. Whether you need standalone solutions or the full breadth of our ecosystem, enGen drives results.

 

Health Plan & Provider

enGen’s payer and provider platform powers more than any other solution on the market — products and services can be implemented either holistically or modularly.

IT Infrastructure

Provides reliable infrastructure and security solutions for all health care needs.

Operations

Provides world class service delivery and business process services across the entire health care value chain and all health insurance lines of business.

Global Technology & Ops Support

Advances innovation in a 24x7 environment offering flexibility for enGen and scalability for our clients.

Print & Fulfillment Services

Offers the reliability, flexibility, and experience necessary for you to deliver digital, print, and mail services cost-effectively.


Award-winning clinical solution

Our award-winning clinical solution is an AI-powered application focused on Utilization, Case, Disease, Appeals and Grievances Management, and Auto Authorizations.

Choose individual modules or integrate the full solution to maximize results. 

  • 2024 KLAS Points of Light award
  • 2024 Pegasystems Innovation award winner
  • NCQA Pre-Validated to support Health Plan Accreditation

A solution you can trust.

 

We’re not only SOC 2 certified, we also meet all five trust services criteria (TSC) of security, availability, confidentiality, processing integrity, and privacy. 

Relaxed coworkers using our Predictal Solution

Proven outcomes.

Healthcare doesn’t have to be an unbalanced, zero-sum game. Predictal opens the door to a win-win-win experience for clinicians, administrators, and the people they serve.

We’ve helped our clients achieve: 

  • ~50% increase in RN and MD cases per day
  • Reduced admin spend by 7%—while increasing productivity by 2.5x
  • Over 70% decrease in average cost per authorization
  • ~25% boost to real-time decisions through digital authorizations
  • 24% reduction in unnecessary Emergency Department use in last 2 years​
  • Turnaround time decreased by ~80%
* These results are examples from various clients; individual outcomes may vary.
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Whole-person care management


Predictal™ is a configurable solution including Utilization,  Case, Disease, and Grievances Management  and Auto Authorization Hub (AAH, UM, CM/DM, AGM). Choose individual modules or integrate the full solution.

Capabilities

  • Manage pre- and post-service appeals for medical and prescription services.

  • Streamline integration with apps such as Epic and Oracle.

  • Communicate with providers and patients in one place.

  • Use built-in functions to comply with regulatory guidelines (e.g., CMS-0057-F). 

  • View audit history and receive audit support.

Features

  • Manage self-service authorization criteria for streamlined approvals.

  • Create 360-degree member/patient profiles through AI-driven analysis.

  • Build smart, automated workflows using configurable tasks and notifications.

  • Utilize AI to examine, identify, and approve claims to increase authorization rates. 

  • Leverage business intelligence insights through our self-serve reporting and analytics dashboard.

Four care management modules—one integrated solution.

Authorization Automation Hub

Use AI to examine, identify, and approve claims to increase authorization rates. Our comprehensive toolkit of intelligently automated workflows, current regulation guidelines, and self-service configuration is designed to alleviate administrative burden, achieve 'Auth by Exception' targets, and obtain determinations within seconds. We improve the provider experience with capabilities such as Gold Carding, vendor interoperability, routing to delegates, and authorization-required automation to expedite approvals. 

Utilization Management

Our Utilization Management capability delivers advanced medical evaluations using near real-time member/patient data, multi-channel communication, and updated medical policies and guidelines. Prevent overtreatment costs and increase speed-to-market in a dynamic legislative environment, all while providing real-time communications to members and providers. With the most urgent and costly cases prioritized, and clinical criteria integrated within our system, your staff can work at the top of their licenses. 

Case and Disease Management

Engage more members with no staffing increase. Designed and used by experienced clinicians, Predictal’s Case and Disease Management fosters meaningful, low-friction engagement between payers, members, and care management teams. Create configurable 360-degree member/patient profiles through AI-driven analysis by leveraging our proprietary advanced identification and stratification analytics. Your case and disease managers can work together to deliver personalized experiences. NCQA Pre-Validated to support Health Plan Accreditation.

Appeals and Grievances Management

Our solution’s flexible configuration helps payers adapt to changing regulations with intuitive self-service capabilities, streamlined documentation processes, and robust auditing standards. Reduce resolution and response times through user-friendly AI-powered workflows and real-time comprehensive reporting.

Products

Predictal connects Utilization, Case, and Disease management into a single, modern system that consolidates member and provider information. Inspired by innovative care delivery models, advanced digital technologies, and data interoperability, Predictal enables business outcomes through streamlined business intelligence and powerful insight capabilities, while simplifying care for members and providers.

This cloud-based solution holistically manages provider activities, reducing administrative burden. Offering enhanced maintenance through intelligent, optimized workflows, Providius enables the more efficient collection, management, and distribution of provider data. By linking multiple applications into one modern, configurable, and streamlined solution, Providius gives health plans and providers the self-service capabilities to manage demographics, contracting, networks, reimbursement administration, and credentialing.

Our Business Intelligence solution provides actionable insights to identify opportunities for cost efficiencies and targets key trends. With innovative and cutting-edge solutions that equip our clients with the information they need, this tool empowers health care payviders to stay ahead of the curve, improve patient outcomes, and optimize operational efficiency.

A testament to our vision of transforming health care through technology, we support our clients with data that helps drive optimization, greater efficiencies, and strategic targeting – everything they need to be successful in today’s marketplace.